What is an AML/CTF program? A plain-English guide for Australian real estate

Based on AUSTRAC's published guidance, last verified 14 July 2026View sources

An AML/CTF program is the documented system a regulated business uses to identify, manage and mitigate money-laundering and terrorism-financing risk. Under Australia's AML/CTF Act it has two parts — a risk assessment and a set of AML/CTF policies — and AUSTRAC expects it to be in place before a business provides designated services.

Who needs an AML/CTF program?

Every reporting entity. If your real estate business provides designated services — selling or listing property for owners, acting for buyers, or selling your own developments — you became regulated on 1 July 2026, and the program obligation applies to you. Enrolment with AUSTRAC is step one; the program is step two. They are separate obligations, and enrolling does not create a program. Not sure you're regulated? Run the free two-minute check.

What must the program include?

Two documented parts. First, an ML/TF risk assessment: an honest look at how your specific business could be misused to launder money or finance terrorism (including, under the reformed rules, proliferation financing), considering your customers, services, delivery channels and locations. Second, AML/CTF policies: the procedures your business follows to manage the risks you identified — customer due diligence, staff roles and training, record keeping, and reporting suspicious matters to AUSTRAC. You also appoint a compliance officer, and the program isn't set-and-forget: it must be kept current, with periodic independent evaluation over time.

When must it be in place?

Before you provide designated services. AUSTRAC has been explicit that regulated businesses must have and implement a program focused on identifying, managing and mitigating the risks they reasonably face — this is not a "get to it later" obligation that waits behind enrolment.

Is AUSTRAC's free starter kit enough?

For many small agencies, yes — and that's AUSTRAC's position, not ours. AUSTRAC publishes a free, sector-specific program starter kit for real estate, and has stated that for businesses matching the characteristics the kit describes, the risk assessment and policies in it are appropriate for the common risks those businesses face — its regulatory engagement will focus on how you apply the program, not on demanding a fancier document. Start there today: AUSTRAC's real estate program starter kit. The honest caveat: the kit is a template, and the work is making it true for your agency — assessing your actual risks, naming your actual people, and running it day to day.

What happens if you don't have one?

Providing designated services without a compliant program is a breach of the AML/CTF Act and can attract civil penalties, and AUSTRAC has indicated that failing to manage risk is a serious regulatory concern. The practical takeaway isn't fear — it's sequence: enrol, then build your program from the starter kit before business as usual continues.

How KirriVault will help

KirriVault's program builder is in development. The planned builder is intended to help you work through a risk assessment for your agency, use AUSTRAC's starter-kit structure for your program document, and receive update alerts when AUSTRAC changes its guidance. No launch date promises — people on the list hear about launch updates first.

Want the background first? Return to the landing overview of what comes after enrolment.

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Frequently asked questions

Is an AML/CTF program the same as enrolment?

No. Enrolment tells AUSTRAC your business exists; the program is the documented risk assessment and policies you actually operate. You need both.

Does property management need a program?

Property management and leasing on their own aren't designated services, so a PM-only business isn't a reporting entity. The moment you list, sell or act for a buyer, that changes. Run the free check.

Is the AUSTRAC starter kit free?

Yes — it's official, free, and the right starting point for a typical small agency.

Who approves the program in my business?

Your governing body or senior management owns it, and you appoint a compliance officer to run it day to day.

How often does it need updating?

When your business or its risks change, when AUSTRAC updates guidance, and through periodic independent evaluation — a program is maintained, not filed.

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